Local Lib Dems are proposing that the council works towards making the council contactable 24 hours a day, rather than just available during working hours.
Simon Werner said, “With 24-hour shopping, 24-hour banking and 24-hour telephone enquiry lines, it seems unreasonable that we cannot contact the council on the phone 24 hours a day, every day.”
“Residents want to be able to contact councils at any time – the Borough needs to meet their expectations.”
Recently the council has started a very limited pilot of an out-of-hours service covering:
– Dangerous structures
– Planning enforcement
– Late night noise
– Unauthorised tree felling
Simon Werner says, “We want to see full 24-hour cover in the Borough, extended to all essential services.”